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Cancún International Airport
Country code: 52
Telephone: 998 848 7200 or 998 886 0322
Fax: 998 848 7200 ext. 106
E-mail: information@cancun-airport.com
Website: www.cancun-airport.com
| Location: The airport is located 22km (14 miles) southwest of Cancún
Time Zone: GMT - 5 (GMT - 6 from the first Sunday in April to the last Sunday in October)
Number of Terminals: 2
Transfer between Terminals: An airport shuttle service runs between the main entrances to the terminals.
Driving Directions: Drivers should take Carretera (highway) Cancún-Chetumal until the km 22 exit, and then follow signs for the airport.
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Car Parking: One car park is available at Terminal 1 and one at Terminal 2; both are open 24 hours a day. Car parks are patrolled by a security service.
Public Transport: Road: Taxi: An official taxi company provides individual and group services from the airport. Taxis can be paid for at the airport just after the Arrivals hall. Shuttles run door-to-door services to hotels in and around Cancun; it is possible and recommended to reserve a shuttle in advance, via the airport website. Bus: There is a public shuttle service from the airport to Cancun and the Riviera Maya, making a number of stops at various hotels and towns. The shuttle leaves the airport when the bus is full and journey times can be lengthy. Tickets can be purchased at the desk in the baggage reclaim area.
Information and Help Desks: An information booth is located at the main entrance to Terminal 2. There are airport representatives in both terminals, to provide information on the airport and the location of facilities. For information prior to travel, passengers should contact their airline, as there is no dedicated information telephone number for the airport. Alternatively, passengers can e-mail the airport.
Airport Facilities: Money and communications: ATMs are located throughout the terminal buildings and there are bureaux de change in both terminal buildings. Post boxes are located at Terminal 1 in the FBO building and in Terminal 2 by the main entrance. There is a bank in Terminal 2. Eating and drinking: The airport has a variety of fast-food outlets and restaurants. Shopping: There are a variety of gift shops at the airport. Duty-free and a convenience store are available in Terminal 2. Luggage: There are lockers available at the airport. Porters are available to help with luggage for a tip. Other facilities: There is a beauty parlour and medical services in Terminal 2.
Conference and Business Facilities: Meeting areas can be booked through Cancun Air (tel: 998 886 0183) at the FBO building next to the Terminal 1 building. The FBO building offers a lounge area, VIP room with a large table for meetings, Internet access and car-hire, and limousine and hotel booking services. There are VIP lounges and a business centre in Terminal 2.
Disabled Facilities: There are ramps at the airport where necessary and wheelchairs are available upon request. Toilets for disabled passengers are also available.
Full Airport Name: Cancún International Airport
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